Social media metrics
Sunday, February 12th, 2012Ever since my teen years I’ve been interested in statistics. Being a basketball fan I could list stats from NBA players at that time. After getting into coaching I wanted to know the defensive and offensive efficiency of my teams, so I (had) tracked deflections, offensive rebound percentages, turnovers made and produced and so on. And in my new job I’m dealing with statistics all the time.
Of course I’m also running Google Analytics on this blog and the blog of
To me it’s just interesting to see how a bunch of numbers can tell you a story. But not always the whole story.
One of the things you can interpret are posts that are shared on Social media. But as far as I know with todays tools you can interpret the amount of likes or retweets, but not the, I believe, most essential information. Because what you want to know is how your stories are perceived, not just the amount of times they are shared.
Don’t get me wrong: it’s an important statistic to know how many times your content is shared, but it’s even more important to know how people feel about it. A blog post can be shared hundredfold, but if the reaction to it is negative it hurts more than helps. And you want to know how people react to your content. Then you’ll truly know what works and what doesn’t.
So new social media metrics tools should not only measure the numbers, but also the type of buzz content is generating. Then the numbers tell you the real story.